This Privacy Policy explains howCondor AI Technologies Private Limited(“Condor AI”, “Company”, “we”, “our”, or “us”) collects, uses, processes, stores, protects, and discloses Personal Information when you access or use our website, software platforms, applications, AI systems, hardware-integrated solutions, or any services provided by us (“Platform” or “Services”). This document is an electronic record under the Information Technology Act, 2000 and applicable rules, and it does not require any physical or digital signatures.
By using or accessing our Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue using the Platform immediately.
Condor AI develops and deploys real-world, production-grade artificial intelligence systems, with a special focus on Edge AI. Our technology integrates optimized software with custom hardware to support low-latency, high-reliability decision-making in environments such as smart cities, logistics, industrial automation, and security operations. We process visual, textual, audio, and sensor data to deliver actionable insights. While our primary engagement model is B2B, certain modules or services may also be accessed by individual users; therefore, this Policy applies to both enterprise and non-enterprise users of the Platform.
This Policy applies to all individuals and organizations interacting with the Platform, including enterprise customers and their employees, channel partners, integrators, vendors, website visitors, and individual users of any consumer-facing applications or services. It governs Personal Information collected both online and offline and encompasses information processed during enterprise deployments, device-based operations, remote system management, and cloud-based orchestration.
Condor AI collects a range of information required to provide its Services. Users may voluntarily provide Personal Information such as names, job titles, organization details, email addresses, phone numbers, login credentials, preferences, and details related to projects or enquiries. Information provided during registration or through enterprise access may include authorization data, access permissions, internal identifiers, and device associations.
We also collect technical information automatically, including IP addresses, browser details, operating systems, device identifiers, telemetry, access timestamps, system logs, crash reports, and analytics data that reflect user interactions and navigation patterns. Cookies and similar tracking technologies help us enhance user experience, maintain session stability, and understand usage behavior.
For enterprise deployments, our AI systems may process visual data, audio input, sensor data, text data, alerts, metadata generated by AI models, device health, hardware diagnostics, performance logs, and operational insights. This data is processed strictly according to contractual obligations with enterprise clients. Additionally, behavioral or anonymized data may be collected to improve system performance and user experience. We do not knowingly collect data from users below the age of 18.
The information collected enables us to deliver, maintain, and improve our Platform and Services. We use it to authenticate users, manage accounts, support integrations, enable secure remote operations, optimize AI models, and facilitate deployments. We also use information to communicate with users regarding updates, maintenance schedules, alerts, technical guidance, contractual matters, or support queries. Aggregated or anonymized information may be used for analytics, research, product development, and to improve operational efficiency. Additionally, information helps us ensure security, detect unauthorized activities, prevent fraud, and comply with legal obligations.
Where users opt in, we may send newsletters, whitepapers, product announcements, and promotional messages. Users may withdraw consent for marketing communications at any time without affecting access to services.
Our Platform uses cookies, web beacons, and similar technologies to enhance navigation, maintain login sessions, understand usage patterns, customize features, and improve performance. Users may disable cookies through browser settings, although doing so may impair certain functionalities of the Platform.
Our Platform uses cookies, web beacons, and similar technologies to enhance navigation, maintain login sessions, understand usage patterns, customize features, and improve performance. Users may disable cookies through browser settings, although doing so may impair certain functionalities of the Platform.
While Condor AI does not sell or rent Personal Information to advertisers, we may send product updates, research summaries, industry insights, and relevant promotional content. Such communications may contain analytics mechanisms to measure engagement. Users may opt out of such communications at any time.
Condor AI may share Personal Information with its subsidiaries, affiliates, and strategic partners when necessary for technological integration, security, engineering development, research support, or service execution. We engage external service providers such as cloud hosts, hardware manufacturers, analytics providers, and advisors who may receive information solely for fulfilling contractual responsibilities under strict confidentiality requirements.
If access to the Platform is provided through an enterprise customer, relevant information may be shared with that organization for audit, compliance, or administrative purposes. Condor AI will disclose information when required by law, regulation, judicial order, national security requirements, law enforcement investigations, or to protect our rights, safety, and property. In the event of mergers, acquisitions, restructuring, or sale of assets, Personal Information may be transferred to the acquiring or successor entity in accordance with this Policy.
Information shared publicly by users on forums or community platforms may be visible to third parties, and users should exercise discretion when sharing such information.
The Platform may contain links to external sites not operated or controlled by Condor AI. We are not responsible for the privacypractices, content, or security of such websites, and users are encouraged to review external privacy policies independently.
We implement strong administrative, physical, and technical safeguards to protect Personal Information from unauthorized access, misuse, alteration, loss, or destruction. These include encryption, access controls, secure development processes, continuous monitoring, intrusion detection, periodic audits, and incident response protocols. While we use industry-standard security measures, no system is completely immune to risks.
We strive to ensure that Personal Information processed by us is accurate, complete, relevant, and up to date. Users or enterprise administrators may contact us to correct or update their information.
We retain Personal Information only for as long as necessary to fulfil the purposes outlined in this Policy or as required under law or contract. Once retention periods lapse, information is securely deleted, anonymized, or archived in accordance with industry best practices.
Condor AI may transfer, process, or store Personal Information outside India when required to support operational, technical, contractual, or compliance-related purposes. As part of our corporate structure, certain data may be transferred to ourparent company located in Switzerland,which may access or process information to support engineering, research, analytics, integration, or other business functions. Additionally, because Condor AI collaborates withmanufacturing partners in Taiwan, certain technicalinformation, device-related metadata, performance logs, or hardware diagnostics may be shared with such partners to facilitate production, testing, enhancement, or maintenance of hardware components integrated with our AI systems.
Beyond Switzerland and Taiwan, Personal Information may also be transferred toother countries, including jurisdictions where our cloud service providers, integrators, analytics partners, engineering teams, or enterprise clients operate. These transfers may occur for hosting, load balancing, redundancy, global service delivery, collaborative development, integration support, or infrastructure optimization.
Wherever such transfers occur, Condor AI ensures compliance with applicable laws and applies appropriate safeguards, which may include contractual protections, security certifications, secure transmission protocols, encryption, access restrictions, due diligence assessments of receiving entities, and adherence to globally recognized security standards. By using the Platform or providing Personal Information, users expressly consent to the transfer, storage, and processing of their information inSwitzerland, Taiwan, and any other countrywhere Condor AI or its partners operate, subject to the protections described in this Policy.
Users may request access to their Personal Information, seek corrections, request deletion (subject to legal or contractual limitations), withdraw consent for non-essential processing, or request explanations regarding processing practices. Users may also object to certain processing activities or request transfer of data where technically feasible. Conditional access to certain rights may apply depending on the jurisdiction and nature of data. Verification of identity may be required before processing such requests.
Condor AI may update this Privacy Policy to reflect changes in legal requirements, technology, operations, or services. Any updates will be published on the Platform with an updated “Last Updated” date. Where significant changes occur, we may provide notice through email or prominent website alerts.
By accessing or using the Platform, users consent to the collection, processing, storage, and disclosure of their information in accordance with this Privacy Policy. Continued use of the Platform after updates constitutes acceptance of revised terms.
Condor AI may disclose Personal Information where required to comply with applicable laws, taxation requirements, law enforcement demands, national security obligations, judicial proceedings, or regulatory inquiries. Disclosure may also occur when necessary to protect the rights, property, and safety of Condor AI, our users, or the public, or to investigate suspected unlawful activity, fraud, intellectual property violations, or security breaches.
When substantial changes are made to this Policy, Condor AI may publish a notice on the homepage, send a communication to users, or take other actions consistent with the significance of the update. Users are encouraged to review this Policy periodically.
For questions, concerns, or rights requests relating to this Privacy Policy or your Personal Information, please contact:
SwissCondor AI Solutions Private Limited
Email:contact@condor-ai.com
Website:https://condor-ai.com
